Responsible Gambling: Staying in Control and Getting Help

Principles of responsible gambling

Every casino game and betting market has a built-in edge for the operator. Over time, players as a group lose. Accepting that is the starting point for gambling that stays fun.

• It is entertainment, not income. Budget for it the way you would budget for a cinema ticket or a match day.
• Only spend money you can afford to lose. Rent, bills, savings and family money are never betting money.
• Stay in charge of time. Decide in advance how long a session lasts.
• Play with a clear head. Avoid betting when stressed, upset or after drinking.
• Adults only. Gambling is strictly for people aged 18 and over.

Warning signs: a quick self-check

If you say “yes” to two or more of these, pause and use the tools and help below.

• Do you bet more than you planned, or for longer than you intended?
• Do you try to win back losses by betting again (“chasing”)?
• Have you borrowed money, used credit or sold things to gamble?
• Do you hide your betting from family or lie about how much you spend?
• Do you feel restless or irritable when you try to cut down?
• Has gambling caused arguments, missed work or study, or money problems?
• Do you bet to escape stress, loneliness or low mood?
• Do you think about betting most of the day, even during matches you are only watching?

Tools in your Batery account

Batery's control tools sit in account settings. Names and options can differ by account, so look for a section such as “Responsible gaming” or “Limits” in your profile, or ask support to apply them for you.

• Deposit limits

  Cap how much you can deposit per day, week or month. Lowering a limit usually works immediately; raising it may have a waiting period.

• Time-out

  Lock your account for a short break, from a day to several weeks, without closing it.

• Self-exclusion

  Block access for a long period. It is designed to be hard to reverse, and that is the point.

• Account history

  Review deposits, withdrawals and bets to see what you really spend over a month.

If you decide to self-exclude, also uninstall the app, remove saved logins and unsubscribe from promotional emails and SMS. Consider blocking betting sites on your phone with a content filter so that a weak moment does not undo your decision.

Personal rules that keep you in control

1. Set a monthly budgetDecide the amount before the month starts, and treat it as already spent.
2. Set a time limitUse a phone timer. When it rings, the session ends, win or lose.
3. Never chase lossesA loss is the cost of the entertainment. Betting more to win it back is how small losses become big ones.
4. Never borrow to betNo loans, credit cards, borrowed UPI or money from friends and family.
5. Withdraw winningsMove wins out of the account instead of leaving them to be re-staked. Our withdrawal guide explains the process.
6. Keep other interestsIf betting starts to crowd out friends, sport, work or sleep, take a break.

Where to get help

Support is free and confidential. You don't need to be “in crisis” to reach out; talking early helps.

If gambling has led to debt, a trusted family member or a qualified financial counsellor can help you make a repayment plan. Do not try to fix debt by betting.

For family members and friends

Living with someone who gambles too much is stressful, and it is common to feel angry, worried or responsible. A few things help:

• talk calmly at a good moment, focusing on specific behaviour rather than blame;
• do not lend money or pay off gambling debts without a plan, as that often keeps the cycle going;
• protect shared finances: separate accounts, control over UPI PINs and cards;
• encourage contact with Tele-MANAS or Gambling Therapy, which also supports families;
• look after your own well-being; support services are for you too.

Protecting minors

Gambling is for adults only. Operators are required to check age before payouts, but prevention starts at home:

• use parental controls (Google Family Link on Android, Screen Time on iPhone) to block gambling apps and sites;
• keep UPI PINs, cards and OTPs private, and never let children use your betting app;
• log out of betting accounts on shared devices and do not save passwords there;
• talk to teenagers about how “free” game coins, loot boxes and betting ads are designed to keep them spending.

For more on how the operator handles accounts and age checks, see our registration guide, the licence page and the support page. About this site: about us and our terms and conditions.

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